With every project you do, no matter how large or small, there is a fine balance of risk vs. reward. In addition to the direct costs of the project, there are also opportunity costs; time, money, and employee productivity spent that, if it isn’t properly managed, could end up being a huge waste of money.
However, when it comes to the construction industry, the levels of risk are different. Construction projects are time-consuming and costly, and mistakes are not easy to fix and can cause project delays. Because of the higher levels of risk associated with each project, construction project management tends to be more vital than that of almost any other industry. In an opaque work environment such as construction, it is common for details to slip through the cracks due to a lack of accountability or responsibility from the team. If accountability is not part of the overall process, embraced and practiced from the owner to the front line laborer, a contractor will always struggle with this trait.
The Difference Between Accountability And Responsibility
It’s important to know the difference between accountability and responsibility. Multiple people on a construction project can be responsible for something, but there are often only one or two workers that can be accountable for it. There is some grey area between the two, which is why it is important to clearly define group roles and the decision-makers to prevent small issues from turning into larger problems down the road.
Tips to Improve Your Construction Team’s Accountability and Responsibility
With the importance both play in this industry, it is something you do not want your crew to lack. Thankfully, there are a handful of simple things you can do to keep your team accountable. In this blog, we are going to review a few simple ways to hold your construction team accountable.
Make Accountability And Responsibility a “Non-Negotiable”
In the construction industry, negotiation is part of the job. We negotiate project pricing and which contractors will work on which crew. However, one thing that should be identified as ‘non-negotiable’ is how employees respond to taking responsibility and accountability. Making accountability a “non-negotiable” requires positioning it as a company value and communicating the value importance at every available opportunity.
Ensure Effective Production Planning
Production planning is the process in which all contractors, subcontractors, and others involved in construction projects collaborate to create a realistic schedule. Beginning with effective production planning will devise a more realistic schedule from the start, and give the people actually doing the work more of a sense of accountability and responsibility in the project. These construction schedules are not only for management and stakeholders, but also for all crew members to control time, create accountability, get the job done, and increase profits.
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Confront Unaccountable Performance
When accountability is not performed or unaccountable actions take place, it is the responsibility of the leaders to reach out and meet with those who have fallen in their efforts and identify the causes. If the cause of unaccountable performance is not sufficient there must be some predetermined consequence. The consequence should be constructive enough to do things differently the next time around to reflect the value of accountability.
Recognize Accountable Efforts
All crew members that demonstrate accountability should be recognized. The way you present recognition can be as minimal and simple as a verbal complement or it can be as public as complimenting a worker in front of his or her peers. It is important to often remind all workers that being accountable is a top priority of the company.
Focusing on accountability in your company is well worth the effort. By following these simple tips, you can begin improving accountability and responsibility within your construction team. When it comes to scheduling, the purpose of these schedules is to enable all team members to control time, create accountability, minimize liability, increase profits, and get the job done on time. If you want to learn more about how our Construction Scheduling solutions can help, contact us today!